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Privacy Policy
Privacy Notice
Neurodiverse Voices Connect CIC (NDV Connect CIC) is committed to protecting your privacy and handling your personal information responsibly, transparently and securely.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, participate in our activities or otherwise engage with NDV Connect CIC.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last updated: August 2026
Who we are
Neurodiverse Voices Connect CIC is a Community Interest Company working to amplify neurodivergent voices, create opportunities for connection, increase understanding of neurodiversity and contribute towards more inclusive communities.
For the purposes of UK data protection law, Neurodiverse Voices Connect CIC is the data controller for the personal information covered by this Privacy Notice.
Organisation: Neurodiverse Voices Connect CIC
Registered office: The Wheelhouse Angel Court, 81 St Clement’S St, Oxford, Oxfordshire, United Kingdom, OX4 1AW
Company number: 17130439
Email: andreia.costa@neurodiverse-voices.co.uk
Information we may collect
Depending on how you interact with us, we may collect information such as:
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your name and contact details, including your email address;
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information you provide when contacting us or completing a form;
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information provided when registering for our events, Community Support Evenings, programmes or other activities;
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communication preferences and newsletter subscriptions;
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information you voluntarily provide when participating in our projects, research, surveys or community activities;
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photographs, video or audio recordings where appropriate permission has been obtained;
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technical information relating to your use of our website, such as device, browser and cookie information; and
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other information you choose to provide to us.
Some of our activities may involve information concerning neurodiversity, health or wellbeing. This may constitute special category personal data under UK data protection law. Where we process this type of information, we will ensure that we have an appropriate lawful basis and additional condition for doing so.
We aim to collect only the information that is necessary for the relevant purpose.
How we use your information
We may use personal information to:
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respond to enquiries and communicate with you;
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manage registrations for events, workshops and community activities;
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deliver our programmes and initiatives;
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provide information about upcoming activities and opportunities;
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send newsletters or other communications where you have chosen to receive them;
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manage relationships with participants, volunteers, partners, speakers and other organisations;
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improve and evaluate our services, programmes and website;
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administer NDV Connect CIC and meet our legal, regulatory and governance responsibilities;
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safeguard participants and those engaging with our activities; and
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support the development and impact of our work.
We will not use your personal information for purposes that are incompatible with the reason it was originally collected without an appropriate lawful basis.
Our lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
Consent – where you have given us permission to use your information for a particular purpose, such as receiving certain communications.
Contract – where processing is necessary to provide something you have requested or to fulfil an agreement with you.
Legal obligation – where we need to process information to comply with the law.
Legitimate interests – where processing is necessary for the legitimate operation and development of NDV Connect CIC, provided those interests do not override your rights and freedoms.
Different purposes may rely on different lawful bases. UK GDPR requires organisations to determine an appropriate lawful basis for each processing activity.
Where we process special category information, we will also identify an appropriate additional condition for processing that information.
Children and young people
Some of our initiatives, including Let's Talk Neurodiversity, involve children and young people.
We recognise that children's personal information requires particular care. Where we collect or process children's personal information, we will take appropriate measures to protect their privacy and ensure that information about how their data is used is communicated in an appropriate and understandable way.
Where required, we will seek appropriate consent or authorisation from a parent, carer, school or other responsible organisation.
We will only collect information about children that is necessary for the relevant activity and will not knowingly use children's personal information for unrelated marketing purposes.
Sharing your personal information
We do not sell your personal information.
We may share information where necessary with trusted organisations or service providers that help us operate our organisation and deliver our activities.
These may include website and IT providers, email and communication platforms, event and registration services, professional advisers, project partners and other service providers.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
We may also disclose information where required by law or where necessary to protect the safety, rights or wellbeing of an individual.
Our website and WIX
Our website is hosted using Wix. Wix and services integrated into our website may process certain technical and personal information in order to provide website functionality, security and related services.
Third-party services linked from our website have their own privacy practices. We encourage you to review their privacy information before providing personal information to them.
For example, if you choose to support NDV Connect CIC through an external fundraising platform such as Crowdfunder, information you provide directly to that platform will also be handled according to that provider's own privacy policy.
Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable, support additional functionality.
Where cookies are not strictly necessary, we will seek consent where required before placing them on your device.
You can manage your cookie preferences through the cookie controls provided on our website.
The ICO states that website visitors must be informed about cookies and that consent is required for cookies that are not strictly necessary.
How long we keep your information
We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting any legal, accounting, safeguarding or reporting requirements.
Different types of information may therefore have different retention periods.
When personal information is no longer required, we will securely delete, anonymise or dispose of it where appropriate.
Keeping your information secure
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to those who need it for legitimate organisational purposes.
International transfers
Some technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements and that appropriate safeguards are in place where required.
Your data protection rights
Depending on the circumstances and the lawful basis on which your information is processed, you may have rights including:
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the right to be informed about how we use your information;
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the right of access to personal information we hold about you;
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the right to rectification of inaccurate or incomplete information;
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the right to erasure in certain circumstances;
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the right to restrict processing in certain circumstances;
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the right to data portability in certain circumstances;
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the right to object to certain processing; and
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rights relating to certain automated decision-making.
Where we rely on your consent, you also have the right to withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before consent was withdrawn.
Not all rights apply in every situation, as this depends partly on the lawful basis for processing.
To exercise your rights, please contact us at:
Marketing communications
We will only send electronic marketing communications where we have an appropriate lawful basis to do so.
Where you have consented to receiving communications, you can change your mind at any time by using the unsubscribe option provided or contacting us directly.
Links to other websites
Our website may contain links to websites operated by other organisations.
NDV Connect CIC is not responsible for the privacy practices of those external websites. We recommend reviewing their privacy policies before providing them with personal information.
Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns:
Neurodiverse Voices Connect CIC
Email: [insert email address]
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
Changes to this Privacy Notice
We may update this Privacy Notice as our organisation, activities, website or legal obligations change.
The most recent version will always be available on our website, and the date at the top of this notice will show when it was last updated.